Acceptable Use Policy

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Acceptable Use Policy

This Acceptable Use Policy (“AUP”) is part of the LISS Inc.’s (“LISS”) Master Services Agreement (the “Agreement”). All capitalized terms in this AUP have the meanings identified in the Agreement, unless they are otherwise defined below.

Applicable Law

You will use the Services in accordance with all laws, rules, regulations and court or judicial orders applicable to you. This includes, without limitation, export laws and encryption regulations, personal data protection laws (including those of the United States and any other country, territory, or jurisdiction from which you collect or use personal data), and data localization and sovereignty laws. This AUP incorporates the LISS Data Processing Addendum, available here, when the General Data Protection Regulation (EU 2016/679) applies to your use of the Services to process Personal Data (as defined in the Data Processing Addendum).

PROVIDER MAY SUSPEND OR TERMINATE THE SERVICES IN ACCORDANCE WITH THE AGREEMENT IF ANYONE IN YOUR ORGANIZATION VIOLATES THIS AUP. PROVIDER MAY REVISE THIS AUP AT ANY TIME AND FOR ANY REASON IN ITS SOLE DISCRETION. IN THE EVENT OF ANY SUCH REVISION, PROVIDER MAY, BUT IS NOT REQUIRED TO, PROVIDE YOU NOTICE OF THE CHANGE. YOU ARE SOLELY RESPONSIBLE FOR REMAINING AWARE OF ANY SUCH CHANGES DURING THE TERM OF THE AGREEMENT.

  1. You shall not use the Services to engage in or promote illegal or abusive behavior, including:
  1. Accessing, using or monitoring any data, system, network or Internet-accessible account that does not belong to you, either in any way that breaches security or authentication measures or otherwise without express authorization from the owner of that data, system, network or account;
  2. Interfering with the ability of any other customer of Provider to use or access the Services;
  3. Using any means, covert or overt, direct or indirect, to collect, transmit or facilitate the collection or transmission of e-mail addresses, screen names, personal identifiers or any other personal information without the consent of the person to whom that information pertains;
  4. Using any false or misleading metadata or personal identifiers in any electronic message transmitted using the Services;
  5. Distributing any software without confirming that the user affirmatively consents to its download and installation; or
  6. Coordinating or participating in any activities that are reasonably likely to result in retaliation against the Services or against Provider, its officers, employees or agents.
  1. You shall not, directly or indirectly, publish, transmit or store on any system or network owned or operated by Provider any content – or any links to any content hosted elsewhere – that, in Provider’s sole discretion:
  1. Relates in any manner to child pornography, bestiality, or non-consensual sex acts;
  2. Incites or threatens violence or contains harassing content or hate speech;
  3. Is unfair or deceptive under the consumer protection laws of any jurisdiction;
  4. Is defamatory or violates any person’s privacy;
  5. Creates a risk to any person’s safety or health or interferes with an investigation by law enforcement;
  6. Exposes trade secrets or other confidential information of another person or entity;
  7. Is intended to assist others in defeating copyright protections;
  8. Infringes another’s copyright, trademark, patent, or other property right;
  9. Promotes any unlawful activity or is otherwise illegal or solicits conduct that is illegal under any applicable laws; or
  10. Is otherwise malicious, fraudulent, likely or calculated to result in retaliation against Provider, or intended to harass or threaten any person or entity.
  1. You shall not use any hosted Exchange or other messaging Services delivered by Provider to send bulk mail.
  2. You shall comply with all laws and regulations applicable to bulk or commercial e-mail. Provider may – but is not required to – monitor your compliance with those laws and regulations, and Provider may block the transmission of e-mail that violates those laws and regulations. In addition, you shall not use the Services to transmit or to facilitate the transmission of any communication to any person who has indicated that he or she does not wish to receive that communication.
  3. You shall not attempt to test the vulnerability of any system or network owned or operated by Provider. You further shall not attempt to breach any security or authentication measures maintained by Provider on any of its systems or networks.
  4. You shall comply with the rules of any other network you access using the Services.
  5. Provider may prohibit you from streaming any live events where, in Provider’s sole and unfettered discretion, there is a risk that the event may violate any part of this AUP.
  6. You shall not use any shared system provided by Provider in any way that, in Provider’s sole and unfettered discretion, unreasonably interferes with the normal operation of that system, or that consumes a greater than expected share of the resources of that system. Provider may quarantine or delete any data stored on any shared system if that data is infected corrupted and has potential to infect or corrupt any part of the shared system or any other data stored on that system.
  7. You must have valid and current information on file with your domain name registrar for any domain hosted on the Provider network.
  8. If you register a DNS record or zone on any systems owned or operated by Provider for a domain of which you are not the registrant or administrative contact according to WHOIS records, then upon request from that registrant or administrative contact, Provider may modify, transfer, or delete that record or zone.

LISS’s Rights and Remedies

Suspension and Termination. Your failure to comply with this AUP may result in LISS taking responsive action, including but not limited to, warnings to a suspension or termination of your use of the Services and Infrastructure. LISS reserves the right to act immediately and without prior notice to suspend or terminate affected Services and your access to the Services and Infrastructure in response to a court order or governmental notice that certain conduct must be stopped or in the event LISS determines, that your conduct or breach may: (a) expose LISS to sanctions, prosecution, civil action or other liability; (b) cause harm to or interfere with LISS’s Infrastructure or networks connected with the Infrastructure or Services; (c) interfere with another customer’s use of the Services or Infrastructure; (d) violate any applicable law, rule, regulation or court order; or (e) otherwise present an imminent risk of harm to LISS or its customers.

Monitoring Your Content. LISS has no obligation to monitor content or material published, transmitted, accessed, received, distributed or stored using the Services or Infrastructure, but reserves the right to do so.

Cooperation with Law Enforcement. LISS further reserves the right to cooperate with legal authorities and third parties in investigating any alleged violations of this AUP, including disclosing the identity and IP address of any user that LISS believes is responsible for such violation.

No Limitations. Nothing in this AUP will limit in any way LISS’s rights and remedies at law or in equity that may otherwise be available.

Digital Millennium Copyright Act

LISS respects the intellectual property rights of its customers, suppliers, partners, end users and other third parties. Without limiting its rights and remedies hereunder, LISS complies with all aspects of the Digital Millennium Copyright Act (42 USC 512, et. seq.) (“DMCA”) and maintains and enforces a policy whereby it will terminate the Services to any end user guilty of infringement. LISS’s DMCA policies and procedures can be found here.

Other Terms

No Waiver. Any failure to insist upon or enforce performance of any provision in this AUP will not be construed as a waiver of any provision or right.

Changes to This AUP. Neither the course of conduct between the parties nor trade practice will act to modify any provision in this AUP.

Assignment. LISS may assign its rights and duties under these terms to any party at any time without further notice.

Severability. If any provision of this AUP is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these terms and conditions so that it does not affect the validity and enforceability of any remaining provisions.

Questions, Complaints and Contact Information

You should send any questions or complaints regarding prohibited use or other abuse of the Services and Infrastructure, including violations of this AUP, to abuse[at]lissgroup.com. Please include all applicable information that will assist LISS in investigating the complaint.

Last Updated: September 2019